From OpenContent Curriculum

Jump to: navigation, search

Professional Skills for the Workplace

Course Information

Title: Professional Skills for the Workplace

Department/Number: HLTH F110P Credits: 2

Prerequisites: None

Location: NACTEC, Nome, AK

Meeting Dates/Time: 11 am – 12 (noon), 1 pm - 4 pm for 8 days, with additional outside guided self-study lecture, homework.

Instructor Information

Name: Susan Martens

Office Location: NACTEC

Course Description

Presents skills to ensure success for the professional secretary, receptionist, medical worker and others. Includes interview skills, business manners, customer service and dressing for success. A strong work ethic and personal and professional traits and behaviors are becoming increasingly important. Regardless of job title or discipline, every health care student and worker must understand the importance of professionalism and the need to perform in a professional, ethical, legal, and competent manner. This course describes the professional standards that apply to all health care workers and the common ground that everyone shares in providing the highest quality of health care services for patients.

General Description of Goals

Students will describe professional performance expectations and be ready to incorporate them into their daily and professional life.

Student Learning Outcomes

By the end of this course, students will be able to:

Instructional Methods Lecture, field trips, speakers, videos, group activities.

Course Calendar

Screen shot 2010-05-27 at 10.24.22 AM.png Screen shot 2010-05-27 at 10.24.49 AM.png Screen shot 2010-05-27 at 10.24.59 AM.png

Course Policies Students must attend all class hours and participate in all activities in order to receive credit for this course.


Writing reflections 20% Quizzes: 50% Participation 10% Vocabulary 10% Self-assessment 10%

A: 90-100% B 80-89% C 70-79% D 50-69% F 49 and below

Personal tools
Wiki Navigation
BSSD Websites
About BSSD
BSSD Projects